Clou.TR — Ankara-Based Hosting & Server Provider

Founded in 2025 in Ankara, Clou.TR provides web hosting, virtual and dedicated servers and domain names. Our infrastructure is hosted in third-party Tier III certified data centers: NetWeb (Istanbul) and DGN (Bursa).

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About Us

Clou.TR is the hosting brand of Fehmi Bora Şimşek, a sole proprietorship. It was founded in 2025 and is headquartered in Çankaya, Ankara. Today we serve 1,000+ customers.

Our infrastructure in Türkiye is hosted in the third-party NetWeb (Istanbul) and DGN (Bursa) data centers. Both facilities are Tier III certified.

Our services are provided under the terms written in the agreements below; the summaries on this page are based on those texts.

What we offer

Web hosting — On LiteSpeed and cPanel; including WordPress, business, e-commerce and reseller plans
Virtual servers (VPS/VDS) — KVM virtualization with full root access
Performance servers — VDS powered by AMD Ryzen 9 5950X processors
Dedicated servers — Rental of a physical server reserved for you
Colocation — Hosting your own server in the data center
Domain names — Registration and transfer for .com, .com.tr and other extensions
App Center — n8n, installed on your own server

2025

Founded

1,000+

Customers

99.9%

Monthly SLA commitment

24/7

Support ticket system

Our commitments, as written in our agreements

These summaries are not binding; the linked agreement text is what applies.

99.9% monthly availability (SLA)

For Web and Reseller Hosting we commit to 99.9% monthly availability of server hardware and the data-center network. VPS/VDS and dedicated servers are unmanaged; for them the commitment covers network availability only. If the commitment is missed and you report the outage by support ticket within 7 days, 5% of that month's invoice is added to your account as site credit; the credit is not automatic and is not paid out in cash.

SLA, Article 1

Refund within 48 hours (Web and Reseller Hosting only)

Only newly purchased Web Hosting and Reseller Hosting plans can be refunded, on request within 48 hours of activation. Approved refunds are added to your account as site credit and are never paid out in cash; VAT and payment fees are deducted. Domains, all server services, SSL and licences, add-on services and renewal payments are non-refundable.

Cancellation and Refund Terms, Articles 2–3

24/7 support ticket system

Technical support is provided 24/7 through the ticket system in the customer panel; account-related technical operations are not handled by phone or email. Tickets usually receive a first reply within 24 hours; this is a target, not a guarantee.

SLA, Article 2

Contracts & Policies

Full texts of the agreements and policies that apply to our services. The texts are in Turkish.

Service Agreement
Parties, scope of services, term and renewal, fees and payment, suspension and data deletion, termination, refund terms and limitation of liability.
Read the full text
Cancellation and Refund Terms
Cancelling a service, refunds as site credit within 48 hours for new Web and Reseller Hosting, services excluded from refunds and payment disputes.
Read the full text
Acceptable Use Policy (AUP)
Prohibited content and activities, shared hosting resource limits, backup responsibility, site migration and the SMTP / bulk email abuse policy.
Read the full text
Privacy Policy and KVKK Disclosure
Data controller, personal data collected, purposes and legal grounds of processing, parties data is shared with, KVKK rights and how to apply.
Read the full text
Service Level Agreement (SLA)
99.9% monthly availability commitment and scope, exclusions, site-credit compensation on request, support channels, support scope and first-response target.
Read the full text
Cookie Policy
Essential, functionality and analytics cookies, consent-based Meta Pixel measurement cookies (_fbp, _fbc) and how to control or refuse cookies.
Read the full text